Local Line is building the future food supply chain.

We are the leading commerce platform connecting farms directly to restaurants, grocery stores, and distributors. Our software powers thousands of farms across North America and beyond, helping them sell more efficiently, streamline operations, and build stronger relationships with their buyers.

Today, Local Line is used by some of the most forward-thinking food businesses in the world, including Chipotle and Sweetgreen, along with hundreds of independent farms, distributors, and regional grocers.

At our core, we believe that the future of food is more transparent, more local, and more connected. We’re building the infrastructure to make that possible.

We’re looking for a Customer Support Specialist to join our Customer Success team. This is a front-line role working directly with farms using Local Line every day. You’ll help farmers navigate the platform, solve problems quickly, and ensure they have a great experience running their business on Local Line.

This role is critical to our mission. The work you do will directly impact a farmer’s ability to operate efficiently, serve their customers, and grow a more profitable business.

You’ll report to the Head of Customer Success and work closely with our Technical Support, Product, and Onboarding teams.

This role is designed as a strong entry point into the Customer Success organization. Over time, you may have the opportunity to grow into:

You’ll be working at the intersection of food, agriculture, and technology, helping build a more resilient and efficient food system. Every conversation you have with a farmer matters. The support you provide helps them save time, reduce friction in their operations, and ultimately run a better, more profitable business.

Please submit: